Privacy Policy

Privacy Policy

This Privacy Policy explains how Workloop (“Company”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you access or use our platform, websites, browser extensions, and related services (the “Service”). It also outlines your privacy rights and how applicable laws protect you.

By using the Service, you consent to the practices described in this Privacy Policy.


Interpretation and Definitions

Interpretation Words with capitalized initials have meanings defined in this section. These definitions apply equally whether the terms appear in singular or plural.

Definitions

  • Account: A unique account created to access the Workloop Service.

  • Affiliate: Any entity that controls, is controlled by, or is under common control with us.

  • Cookies: Small files placed on your device to store browsing information.

  • Device: Any device that can access the Service such as a computer, smartphone, or tablet.

  • Personal Data: Information that can be used to identify an individual.

  • Service: The Workloop platform and all related tools and applications.

  • Service Providers: Third parties that process data on our behalf to help us operate the Service.

  • Usage Data: Data automatically collected through your interaction with the Service.

  • Website: The Workloop website, accessible at https://workloop.ai

  • You: The individual or entity accessing or using the Service.


Data We Collect

Personal Data

We may collect the following personal information:

  • Email address

  • Name (if provided)

  • Social login data (if using Google or another third-party login)

  • Any other data you provide during support or feedback interactions

Usage Data

We automatically collect data such as:

  • IP address

  • Browser type and version

  • Pages visited, time on site

  • Device type and identifiers

  • OS, screen resolution, and referring URLs

Social Media Login

If you sign in via a third-party platform (like Google), we may receive profile information including your email, name, and any public permissions you grant.


Cookies and Tracking

We use cookies and similar technologies (e.g. beacons, local storage) for:

  • Session management

  • Personalization (e.g. dark mode, language)

  • Analytics (e.g. page visits, flow analysis)

  • Security and fraud prevention

Types of cookies used include:

  • Essential Cookies – Required for login, navigation, and access control

  • Preference Cookies – Store your settings like language

  • Analytics Cookies – Help us understand how the Service is used

You can manage cookie preferences in your browser. Refusing cookies may limit platform functionality.


How We Use Your Data

We use personal and usage data to:

  • Deliver and maintain the Service

  • Authenticate and manage user accounts

  • Improve platform performance and stability

  • Send critical or requested communications (e.g. security alerts, support replies)

  • Offer relevant features and updates

  • Analyze feature usage and optimize user experience

  • Prevent abuse, fraud, and unauthorized access

  • Fulfill legal obligations

  • Conduct limited marketing with your consent (no spam, no sale of data)


Sharing Your Data

We may share your data in the following cases:

  • With Service Providers: Hosting, analytics, and infrastructure partners under strict data protection contracts

  • Business Transactions: In case of a merger, acquisition, or asset sale

  • Affiliates: Our internal companies (if applicable)

  • Legal Requirements: When required by law or government request

  • With Consent: For optional features or promotions you've opted into

We never sell your personal data.


Data Retention

We retain data only as long as necessary for:

  • Providing the Service

  • Complying with legal obligations

  • Resolving disputes or enforcing terms

You may request deletion of your account and associated data at any time (see below).


Data Transfers

Your data may be processed in jurisdictions outside your country. We implement safeguards (e.g. encryption, contractual clauses) to protect your information, regardless of location.


Your Rights

You have the right to:

  • Access and review your personal data

  • Request correction or deletion of your information

  • Object to processing for direct marketing

  • Withdraw consent at any time (where applicable)

To exercise your rights, contact us at team@workloop.ai.


Delete Your Data

You can request deletion of your personal data by:

  • Logging into your account and visiting your profile/settings

  • Emailing us directly at team@workloop.ai

We may retain minimal data where legally required (e.g. financial recordkeeping).


Data Security

We apply industry-standard technical and organizational measures to safeguard your data. However, no digital system is entirely secure. You are responsible for using strong passwords and protecting your account access.


Children’s Privacy

Workloop is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has shared data with us, please contact us immediately.


Our platform may contain links to third-party websites. We are not responsible for their content, terms, or privacy policies. We encourage you to review those before engaging.


Changes to this Policy

We may update this Privacy Policy. When we do, we’ll notify users through the platform or by email (if applicable). The updated policy becomes effective when published.


Contact Us

For questions or privacy requests, reach us at: 📩 team@workloopai.com

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